Policies & Procedures

Each participant/family must be a Jump Start Member.

** Classes must have a minimum of 3 participants, max # varies according to age**

General: No food, gum or toys are allowed in class. Please take your child to the bathroom before class so they don’t have to miss any fun!

Registration: Jump Start Gym has a rolling registration system. Once your child is enrolled in a class they can remain in that class for the school year Sept-May unless you request a change or an instructor suggests a change.  We try to have multiple age groups and levels at the same time which allows kids to move up without changing their day/time.

Attire:  Gymnastics: girls: leotards (no tutu’s please for safety reasons), boys/girls : short and shirts may be worn.  No Dresses, Jeans or pants with belts or buckles.  For safety, hair MUST be pulled back out of the face, no jewelry or tights with feet are allowed in class.  All students should have bare feet while in the gym.  Mighty Mites: Comfy clothes.

Lateness:  Warm up is a fun and important part of gymnasticsso please be on time.  In addition lateness is disruptive to the class and may be difficult for your child to transition in.  If you arrive more than 15 minutes late to a class please check in at the front desk so that we may update our attendance records.

Payments: Payments are due on the first business day each month.  Cards on file will be run on the first business day of the month.  If you choose to pay online with a different card or at the front desk, please do so before the first business day of the month. Payments after the 5th are considered late and will incur a $5 late fee. If there is an error with your card on file, you will have 48 hrs after being notified by Jump Start Gym to make the payment.  If no payment is received by the 10th your child will be removed from the class and may lose their spot. (A $25 late drop/ processing fee will apply).

Make-Ups/Missed Classes: In the event that a class has been canceled due to instructor illness or inclement weather, a make-up day will be scheduled. Credits or refunds will not be given for classes not attended for other reasons. Because of our strict student to teacher ratio make ups for missing a class are not guaranteed, but we will try our best to accommodate (1 make up per month) if there is room in another class. In order for this to work we ask that parents notify the gym in advance of any absences.  The gym MUST be notified in advance of an absence if you wish to schedule a makeup.   ALL make-up requests must be made online.  Please include a note stating the date of the class you will be missing.   Please note all requests are responded to via an automated email response confirming receipt of your request. You will receive a separate email from the front desk if you request is approved.

Visitors:Only adults who are involved in a parent assisted program are allowed in the gym during every class.  For all other classes, parents and friends may watch from the lobby.  The child will get more out of the class if he/she has their full attention on the instructor, so please refrain from talking to your child during class.

Arrival & Pickup: An adult MUST accompany their child (ren) into the building and wait with them until class begins.

Be sure your student arrives 5 minutes before (no earlier please) his/her scheduled class time. Please pick up your student on time. Please inform us if you know you will be late picking up your student. Instruct your student to wait inside the building and you should escort them from the building to your car. During peak times the parking lot is crowded. Please take into consideration that our students may include young children. Please drive slowly and carefully. Do not take a chance on your student running to and from your car.The gymnastics staff is not responsible for students until class begins.  If you step out during class please make sure you sign in with a contact number at the front desk.

Equipment Safety:  Gymnastics equipment is OFF limits to students (without coach), siblings, friends and parents before, during or after class.

Anniversary Fee: All Students will be charged a $40 anniversary fee. This fee is good for one year from the date of payment.

Drop Procedure: PARENTS MUST NOTIFY JUMP START GYM TO DROP A STUDENT FROM CLASS. Only a written notice via email, regular postal mail or hand delivered to our front desk will be acceptable. Please note: You are responsible for payment for your student’s classes WHETHER OR NOT YOUR STUDENT ATTENDS CLASS until the time you notify the staff VIA WRITTEN NOTICE. Please do not rely on your student to verbally let us know that he/she will no longer be attending classes. If a student stops coming to class without notification then that student’s account will be charged for the next month.  When requesting to drop a class the drop date must be the last class of the month.  Please send your request two weeks prior your drop date so students on the wait list may be notified.  Requests to drop less than 14 days before the following month will incur $10 processing fee.